Refund Policy
Last updated: March 19, 2024
Refund Policy
1. Refund Eligibility
Refunds are available under the following conditions:
- Technical issues that prevent access to the Services, not caused by user error.
- Refund requests made within 14 days of the initial payment.
2. Non-Refundable Cases
Refunds are not available in cases where:
- Services have been used in full during the subscription period.
- Users violate the Terms and Conditions of the platform.
- The refund request is made after 14 days of payment.
3. Refund Request Process
To request a refund, please contact us at [email protected] with your account details and the reason for the request. Refunds will be processed within 7 business days upon approval.
4. Changes to this Policy
We reserve the right to update this Refund Policy at any time. Updates will be communicated via our website.